Community Services
Community Utilities & Services
The following links provide quick access to the utility providers and essential public services commonly used by residents of The Gates of Lake Region.
City of Winter Haven Water Department
The City of Winter Haven Water Department provides water and wastewater services for our community. Visit their website to pay your bill, start or stop service, view rates and fees, report water or sewer issues, learn about water conservation, and access customer service resources.
Tampa Electric (TECO)
Tampa Electric (TECO) provides electric service to our community. Residents can manage their accounts online, pay bills, report power outages, start or transfer service, enroll in AutoPay or paperless billing, monitor energy usage, and explore energy-saving programs and rebates.
Florida Public Utilities (FPU)
Florida Public Utilities supplies natural gas service to many homes in our area. Their website allows customers to manage accounts, pay bills, start or transfer service, report emergencies, and learn about available rebates, safety information, and energy-efficiency programs.
Polk County Solid Waste
Polk County Solid Waste oversees residential garbage collection, yard waste, bulk item disposal, and recycling services for our community. Visit the County website to view collection schedules, holiday pickup changes, recycling guidelines, household hazardous waste information, and other waste disposal services.
Spectrum
Spectrum provides high-speed Internet, television, mobile, and home phone services. Customers can manage accounts, pay bills, troubleshoot service issues, and access customer support online.
Frontier Fiber
Frontier offers fiber-optic Internet, television, and phone services in many parts of Polk County. Check availability, manage your account, pay bills, and access technical support through their website.
United States Postal Service (USPS)
The USPS website provides postal services including package tracking, change of address, mail holds, ZIP Code lookup, postage purchases, and post office locations.
Winter Haven Police Department
Find information about non-emergency services, crime prevention, community programs, online reporting, and important public safety resources.
Non-Emergency: (863) 291-5858
Polk County Animal Control
Animal Control provides services for stray animals, pet licensing information, lost and found pets, wildlife concerns, and animal-related ordinance enforcement.
Polk County Emergency Management
Stay informed about severe weather, hurricanes, emergency preparedness, evacuation routes, shelters, and local emergency alerts.
Polk County Roads & Drainage
Report roadway concerns, drainage issues, damaged signs, or other county-maintained infrastructure problems.
Start writing here.